Return Policy And Samples Request

RETURN POLICY

We carefully inspect and describe our fabrics to the best of our ability and want you to be confident in your purchase. Because many of our fabrics are designer, discontinued, vintage, overstock, or limited-quantity textiles, all sales are considered final unless a return is specifically approved by Celeb-Association.

CUT FABRIC & FINAL SALE ITEMS

Fabric that has been cut to a customer’s requested yardage is final sale and cannot be returned, exchanged, or refunded. Once fabric has been cut from its original piece or bolt, we are unable to restore it to its original condition for resale.

Vintage, discontinued, clearance, remnant, and other items identified as Final Sale are also non-returnable unless otherwise approved by Celeb-Association.

COLOR, TEXTURE & SAMPLES

We make every effort to photograph and describe our fabrics accurately. However, colors may appear differently depending on your monitor, screen, lighting, and other viewing conditions. Variations in texture, weave, dye lot, or other characteristics may also occur, particularly with natural-fiber, handwoven, vintage, or discontinued textiles.

SAMPLES REQUEST

For this reason, we strongly recommend ordering a fabric sample before purchasing yardage whenever a sample is available.

Differences between the appearance of a fabric on a screen and its appearance in person are not considered defects.

RETURN REQUESTS

Returns of eligible items are accepted only at the discretion of Celeb-Association. To request a return, please contact us at celebassociation@yahoo.com before shipping the item back.

If a return is approved, the item must be postmarked within 30 days of receipt unless otherwise agreed in writing.

All returned merchandise must be in its original, unused, uncut, and unaltered condition, with any original labels, tags, and packaging intact. Fabric that has been cut, sewn, washed, treated, upholstered, stained, damaged, or otherwise altered after delivery cannot be accepted for return.

RETURN SHIPPING

Original shipping and handling charges are non-refundable. Return shipping costs are the responsibility of the customer.

We strongly recommend that all returns be shipped with tracking and appropriate insurance. Customers are responsible for securely packaging returned merchandise. Celeb-Association cannot be responsible for packages that are lost, stolen, or damaged during return transit.

APPROVED RETURNS & STORE CREDIT

If Celeb-Association approves the return of an item that would otherwise be considered final sale or non-returnable, the return may be subject to an 18% restocking fee.

Unless otherwise agreed in writing, approved returns will be issued as store credit, less any applicable restocking fee and non-refundable shipping charges.

Once an approved return has been received and inspected, we will send an email confirmation. Store credit will generally be processed within 5–7 business days after receipt and approval of the returned merchandise.

DAMAGED OR INCORRECT ORDERS

If you believe your order was damaged in transit or you received an incorrect item, please contact us promptly after delivery and include photographs of the merchandise and packaging. We will review the issue and work with you on an appropriate resolution.